Job Openings:

Title: Processing Center Manager
Reports to: Director of Volunteer Services
FLSA Classification: Salary Non-Exempt
Job Status: Full-time                                                                                                                    

Primary Function:
Bernie’s Book Bank is looking for an enthusiastic and dedicated leader to serve as Processing Center Manager. The Processing Center Manager (PC Manager) works manages the PC Team, and works collaboratively with Volunteer Experience Manager and the Director of Volunteer Services to oversee all activities in the Processing Center with a focus on production, quality and safety, and process improvements with day-to-day processing.  The PC Manager must be willing to make final decisions on day-to-day processing and work with their manager to determine process improvement ideas to implement to increase efficiency.  Emphasis on meeting distribution goals while providing an exceptional volunteer experience.  The PC Manager is an energetic team player who is passionate about our mission to significantly increase BOOK OWNERSHIP among at-risk infants, toddlers and school-age children. 

Essential Job Responsibilities:

  • Execute all dynamic production objectives pertaining to the processing of incoming books.
  • Lead Processing Center operations (i.e. organization, efficiency, workflow, supplies, inventory and cleanliness).
  • Liaison with the Back of House team to assure efficient processing and inventory management.
  • Lead and oversee volunteer activity within Processing Center regarding quality control (i.e., making sure our products meet Bernie’s Book Bank quality standards).
  • Liaison with the Volunteer Experience Manager to ensure a consistent, productive volunteer experience.
  • Manage a team of 4 to 8 direct reports
  • Maintain a work environment that fosters success for each Processing Center Specialist (i.e. assign PCS roles for volunteer sessions, monthly team schedule to ensure proper PC coverage).
  • Coordinate volunteers/sessions and pre-session set up to effectively meet production requirements for distribution commitments.
  • Liaison with Director of Volunteer Services and Sync Team to implement new efficiency projects
  • Support accurate and relevant representation of Bernie’s Book Bank brand.
  • Co-Lead Processing Center daily meetings.
  • Effective use of Salesforce to manage internal processes such as meetings, tasks, etc.
  • Assist with onboarding new staff with consistent best practices for efficient processing.
  • All other duties as assigned.                                     

Requirements:

  • MUST have and exude an exceptionally positive, “I CAN/I WILL” attitude and be self-motivated, and goal driven.
  • MUST understand the value of relationships as the lifeblood of Bernie’s Book Bank.
  • Minimum 1-3 years experience in processing or manufacturing environment, preferably in a leadership/supervisory capacity.
  • Strong understanding of operations processes and willingness to change/be dynamic to meet the needs of the business.
  • Able to advocate for change and get others on board with those changes at all levels.
  • Experienced managing a team of individuals to meet both short term(daily) goals and long term organizational goals.
  • Ability to deal with changes that may mean rearranging priorities on the fly due to changing needs (volunteer attendance, distribution goals).
  • Comfortable speaking in front of large groups of volunteers and articulate our mission to large volunteer groups: corporations, community groups, etc.
  • Ability to become trained and certified on a forklift, stacker, reach truck and electric pallet jack.
  • Skills & attributes: Interpersonal communication, organization, anticipation, multi-tasking, problem-solving, flexibility, appropriate sense of urgency.
  • High School Diploma; Bachelor’s degree preferred.
  • Working knowledge of Outlook, Salesforce non-profit; ability to be trained on Salesforce applications.
  • Must treat cleanliness, organization, process, and safety as essential functions of the Processing Center.

Working Conditions/Physical Demands:
While performing the duties of this job, the incumbent will typically be working in a warehouse environment.  Will be required to see, hear, and touch on a regular basis.  Must be able to lift 30 pounds unassisted as may be needed to help move or load books. Reasonable accommodations may be made for individuals with disabilities to enable them to perform the essential job duties.

To apply for this position, email your resume and cover letter to Amber Emken, Human Resources – Business Specialist. 

 

Title: Processing Center Specialist (Volunteer Facilitator)
Reports to: Processing Center Manager
FLSA Classification: Hourly Non Exempt
Job Status: Full time

Primary Function:
Bernie’s Book Bank is looking for an enthusiastic and dedicated team player to serve as Processing Center Specialist. We are looking for candidates who are passionate about our mission to significantly increase BOOK OWNERSHIP among at-risk infants, toddlers and school-age children.

Essential Job Responsibilities:

  • The primary job responsibility of this position is to support Processing Center operations
  • Lead and facilitate volunteer groups
  • Assist in the processing of books
  • All other duties as assigned

Requirements:

  • MUST have and exude an exceptionally positive, “I CAN/I WILL” attitude and be self-motivated
  • MUST demonstrate an understanding of the value of relationships as the lifeblood of Bernie’s Book Bank
  • MUST represent the following qualities: problem-solving, strong work ethic, fast-paced, flexible, responsible, communicative, organized, personable, multi-tasking
  • MUST be able to work some Saturdays
  • High school diploma or equivalent
  • Ability and willingness to take direction
  • Acceptable background check results

Working Conditions/Physical Demands:
While performing the duties of this job, the incumbent will typically be working in a warehouse environment and operating a vehicle. Will be required to see, hear, and touch on a regular basis. Must be able to lift 25 pounds unassisted as may be needed to help move or load books. Reasonable accommodations may be made for individuals with disabilities to enable them to perform the essential job duties.

To apply for this position, email your resume and cover letter to Amber Emken, Human Resources – Business Specialist. 

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