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Job Openings:

Title:  Processing Center Specialist
Reports to:  Processing Center Manager
Job Status:  Part Time

We are looking for someone passionate about helping close the literacy gap in this country. You will have the opportunity to be a part of an organization that has distributed nearly 20 million free books to children in underserved communities over the last 11 years as we reopen to our approximately 40,000 volunteers a year. We are looking for an energetic team player who is passionate about our mission to significantly increase BOOK OWNERSHIP among underserved infants, toddlers and school-age children.

Bernie’s Book Bank is looking for an enthusiastic and dedicated member of our team to be a PART-TIME Processing Center Specialist (PC Specialist) who will work closely with our volunteer workforce. The Processing Center (PC) is the heart of our organization. This position will be integral in our successful reopening to volunteers and creating a welcoming, fun and productive environment for our team and volunteers.

We are looking for someone willing to work about 20 hours per week primarily evenings from approximately 4pm-7pm (hours are flexible) and on Saturdays 8am-5pm. This is a great role for someone looking for a job after classes etc.

Our Processing Center Specialists work as part of the Processing Center Team and works on all activities in the Processing Center with a focus on production, quality, and safety. The PC Specialist must emphasize meeting distribution goals while providing an exceptional volunteer experience.

Essential Job Responsibilities:

  • Train and lead volunteers during sessions to ensure distribution goals and quality standards are being met.
  • Execute all dynamic production objectives pertaining to the processing of incoming books.
  • Interact with all volunteers to ensure a positive, friendly and safe environment, leading to return visits.
  • Execute Processing Center operations (i.e. organization, efficiency, workflow, supplies, inventory and cleanliness).
  • Liaison with the Back of House team to facilitate processing and inventory management.
  • Execute pre-session set up by resetting the Processing Center 3-4 times a day to effectively meet volunteer/session requirements.
  • Execute post-session clean-up and breakdown 3-4 times a day to effectively meet safety and cleanliness standards.
  • Liaison with Processing Center Manager to implement and provide input on new projects.
  • Support accurate and relevant representation of Bernie’s Book Bank brand.
  • Effective use of VolunteerHub to plan and execute volunteer sessions.
  • All other duties as assigned.


  • Must have and exude an exceptionally positive, “I CAN/I WILL” attitude and be self-motivated, and goal-driven.
  • Must understand the value of relationships as the lifeblood of Bernie’s Book Bank.
  • Minimum 1-3 years experience in working in a public-facing role dealing with customer needs (examples include retail, restaurant work, librarian, reception etc).
  • Willingness to change/be dynamic to meet the needs of the business.
  • Ability to deal with changes that may mean rearranging priorities on the fly due to changing needs (volunteer attendance, distribution goals).
  • Comfortable speaking and articulating our mission to large groups of volunteers.
  • Skills & attributes: Interpersonal communication, organization, anticipation, multi-tasking, problem-solving, positive attitude, flexibility, appropriate sense of urgency.
  • High School Diploma; Bachelor’s degree preferred.
  • Ability to become trained and certified if needed on a forklift, stacker, reach truck and electric pallet jack.
  • Working knowledge of the Microsoft Office Suite and ability to be trained on Volunteer scheduling applications.
  • Must treat cleanliness, organization, process, and safety as essential functions of the Processing Center.

Working Conditions/Physical Demands:
While performing the duties of this job, the incumbent will typically be working in a warehouse environment. Will be required to see, hear, and touch on a regular basis. Must be able to lift 30 pounds unassisted as may be needed to help move or load books. Reasonable accommodations may be made for individuals with disabilities to enable them to perform the essential job duties.

Interested in applying? Email your resume and cover letter to Amber Emken, Human Resources Business Specialist at [email protected]